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AI-powered WhatsApp agent

Your WhatsApp,
answers itself.

Syncchat plugs an AI agent into your WhatsApp Business number. It reads every message, looks things up in your systems, and replies in your tone — 24/7.

< 30s
Avg reply time
24/7
Always answering
80%
Queries auto-resolved
AI
LeadSync
AI agent · online
Hi! Do you still have the Nike Air Max in size 9?
09:42
Message
Trusted by SA businesses
moving thousands of messages a day.
LeadSync
EraseDebt
What it can do

Not a chatbot. An actual agent.

Most WhatsApp bots can answer FAQs. Syncchat agents can read context, look things up, take action, and know when to escalate.

01 · Answers

It replies. In your tone.

Set the role, guardrails and voice once. The agent uses them on every message — friendly, professional, on-brand.

Whats your return policy?
Hey! 30-day returns on unworn items, full refund. Need a return label? I can sort one right now.
02 · Looks things up

It checks your systems.

Connected to your CRM, inventory, orders and scheduler via our workflow engine. Asks the right questions, then takes action.

Where's my order #4821?
It shipped yesterday with Aramex (tracking AR-90234), arriving Thursday. Want SMS updates?
03 · Remembers

It picks up where you left off.

20-message rolling memory per contact. The agent doesn't ask the customer to repeat themselves — ever.

Hi again — about that hold from yesterday?
Welcome back Sarah! Your Air Max in size 9 is still held at V&A until 6pm today. Coming through?
04 · Hands off cleanly

It knows when to call a human.

Hit a guardrail, an angry customer, or a question it can't answer? It pings your team and steps aside.

This is the third time. I want to speak to a manager NOW.
⚡ Escalate · Notify @Thabo on #support
I understand — I've flagged this to Thabo (our ops lead). He'll be with you in under 3 minutes.
Built for the messy real world

Replaces 100s
of repetitive replies.

Retail & e-commerce

Order status, returns, restock alerts — all on WhatsApp.

"Where's my order?"
"Do you have size 9?"
"How do I return this?"
82% support tickets auto-resolved
Local services

Bookings, reminders and quotes without picking up the phone.

"Can I book for Friday 2pm?"
"What does cleaning cost?"
"Need to reschedule"
3× more bookings on weekends
Sales & lead gen

Qualify leads, send brochures, hand hot ones to your team.

"Tell me more about pricing"
"Send me a brochure"
"Can we chat tomorrow?"
< 30 sec response, every time
Setup

From signup to your first AI reply —
under 20 minutes.

STEP 1 / 4

Connect WhatsApp

Scan a QR. Your existing WhatsApp Business number, no porting.

30 sec
STEP 2 / 4

Write the prompt

Plain English: role, tone, guardrails. We give you a starter template.

5 min
STEP 3 / 4

Plug in tools

Inventory, CRM, calendar, custom endpoints — our automation engine handles the glue.

10 min
STEP 4 / 4

Go live

Toggle the agent on. Watch every conversation from the dashboard.

instant
FAQ

Questions
worth asking.

Can't find what you need? Chat with us on WhatsApp — yes, the AI will answer first.

You decide. Most clients introduce the agent as "the automated assistant" — friendly, transparent, and customers love that it replies instantly. The agent can also hand off to a human at any time.

Let your WhatsApp
do its own job.

Free for 14 days. No credit card. Connect your WhatsApp number and watch your first AI reply happen in under 20 minutes.

14-day free trialNo credit cardCancel anytime
Hey 👋 quick question about pricing
Of course! What size business are you running? I'll point you at the right plan.
Around 800 messages a day
Perfect — Growth plan covers you. Want me to set up your trial right now? 🚀