syncchat
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The same agent, shaped to your business.

Retail. Local services. Sales. Hospitality. The pattern is the same — the agent reads, looks up, takes action, replies in your tone.

01
Retail & e-commerce

Order status. Returns. Restocks.

Customers don't want to fill in a form to find their order. They WhatsApp. Your agent knows their history, checks live inventory, and creates holds — all on its own.

Agent role
"Help shoppers track orders, check sizes, return items, and place holds. Be warm and quick. Hand off if it's an angry message or a refund over R5,000."
82%
Tickets auto-resolved
18s
Avg response time
3.2×
Conversion lift
AI
Retail & e-commerce
● AI agent · online
Hi! Did my order ship? #4821
⚡ Orders · Lookup #4821
Hey Sarah! 📦 Yes — shipped yesterday with Aramex (AR-90234), arriving Thursday. Want SMS updates?
Yes please. Also do you still have the Air Max in size 9?
⚡ Inventory · Check stock
3 pairs left at V&A. Want me to hold one until you decide?
Yes — until 6pm if possible 🙏
⚡ CRM · Create hold (exp 18:00)
Done ✅ Held under your name. I'll ping you at 5pm so you don't forget.
02
Local services

Bookings, quotes, reminders — without picking up the phone.

Cleaning, plumbing, salons, training. Customers want to book in 30 seconds. The agent checks your calendar, sends quotes, and reminds them the day before.

Agent role
"Book appointments only when slots are open. Send the standard quote based on service type and area. Confirm 24 hours before. Don't guarantee anything outside the calendar."
3×
More bookings on weekends
< 1min
Quote to booking
97%
Show-up rate
AI
Local services
● AI agent · online
Can I book a deep clean for Friday?
⚡ Calendar · Available slots
Hi! Friday I have 9am or 2pm open. Which works for you?
2pm. 3-bedroom in Sea Point — how much?
⚡ Pricing · Quote (3br, Sea Point)
R850 for a 3-bedroom deep clean. Includes products. Sound good?
Yep, book it
⚡ Calendar · Create booking
Booked! 📅 Friday 2pm, R850. I'll send a reminder Thursday afternoon. Address please?
03
Sales & lead gen

Qualify leads while they're hot. Hand the warm ones over.

A lead lands at 11pm. The agent answers in 30 seconds, asks the three qualifying questions, and books a meeting straight into your sales rep's calendar.

Agent role
"Ask 3 qualifying questions: company size, current solution, urgency. If they tick the boxes, book a 20-min discovery with our sales team. If not, send the self-serve guide."
< 30s
Lead response time
4.5×
Qualified meetings
62%
Books on first touch
AI
Sales & lead gen
● AI agent · online
Saw your ad — interested in your platform
Great to meet you! 👋 To point you at the right plan — roughly how big is your team?
Around 40 people, growing fast
Perfect fit for our Growth plan. What are you using right now?
A mix of HubSpot + WhatsApp manually. It's getting messy
Totally hear you. Are you looking to fix this in the next month, or just exploring?
This month. We've lost two deals to slow replies.
⚡ CRM · Score lead (HOT)
⚡ Calendar · Book 20min w/ Sarah
Got it — booked you with Sarah our sales lead for tomorrow 11am. She'll have a tailored demo ready. ✅
04
Hospitality & travel

Check-in info, dining, late-night requests. All on chat.

Guests text the front desk WhatsApp at midnight: "what's the WiFi password?" The agent answers instantly, knows their room number, and logs requests for housekeeping.

Agent role
"Answer common guest queries: WiFi, breakfast hours, dining, taxis. Log housekeeping requests with room number. Always escalate complaints to the duty manager."
< 15s
Late-night replies
+4★
Guest review score
68%
Housekeeping via WA
AI
Hospitality & travel
● AI agent · online
Hi, can I get fresh towels delivered to room 412?
⚡ PMS · Verify room 412
⚡ Tasks · Create housekeeping ticket
Of course! 🛏️ Fresh towels will be at your door within 15 minutes. Need anything else?
What time does breakfast end?
Breakfast runs until 10:30 in the Conservatory. We can also send it to your room if you prefer.
Room service please, 9am
⚡ Tasks · Schedule room service
Booked — 9am, room 412. ☕ Will the usual continental work, or would you like the menu?
The math

One Syncchat agent =
3 full-time support reps.

10,000
Messages a day, comfortably
24/7
Always answering — no shifts
R7,500
Monthly cost (Growth tier)
R85K+
Saved vs 3 human reps

Your industry not here?
It probably still works.

If your customers WhatsApp you and you have a system the agent can talk to — we can build it.

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